Spend less time
finding quality care.

Spend less time
finding quality care.

Gotcare provides a personalized home care experience for Canadians and their case managers, built for the needs of today.

Through our technology-enabled platform, we’re able to provide Occupational Therapists, Nurses, Adjusters, Case Managers, Legal Assistants, and their clients with better access to care, at an hourly rate that is 20-30% less than traditional home care delivery models.

SUBMIT A CARE REQUEST TRY PRICING CALCULATOR

With the same budget, you could get
more hours of care per month
by using Gotcare.

That's hours per year!

$30 – $35/hour

Home Care

(Determined based on location, quantum, and complexity of care)

$60/hour

Rehab Support

Travel fees after 10 kms:

$0.55 per km, one way or +$2.00 per hour

What's Included

Access to local care worker options for your client

Designated Care Expert who can answer any of your questions

Management of your care budget in real-time through our mobile technology

A client who is best suited for Gotcare is typically someone who:

Is cognitively intact or has a family member willing to help

Is not in an emergency situation

Has the time to work through the process (typically 2-3 days)

Values autonomy and choosing their own care worker

Is looking for more modern ways of accessing care

If a potential client does not meet the requirements above, traditional home care may be a more suitable option for them.

Ready to experience
Gotcare for yourself?


SUBMIT A CARE REQUEST 1 (888) 819-1244

I am so impressed with Gotcare. They strive to ensure quality care customized to suit the needs of the client, yet also make the workplace a great company to work for. Hence a happy, productive, caring PSW and a happy, well-attended client.

Gotcare is just what the home care system has needed for a long time. I am ever thankful for them, thank you.

-- KATHERINE CLARK

This new approach makes things a lot easier. The PSWs are great and are not job hunting for something else. Gotcare's response time is excellent and the quality of care is unmatched by any other company.

-- ALEX DEBOLT

Gotcare went out of their way to find us someone with our rather difficult needs from their sizeable database.

They're attentive and quick, informative and helpful... I would recommend anyone to Gotcare.

Their procedures are so much less complicated than regular agencies out there.

-- HELGA SCHMIDT

Got Questions?

We’ve got answers.

+1 (888) 819-1244

support@gotcare.ca

Got Questions? We’ve got answers.

If you don’t see your answer here, please call us at
+1 (888) 819-1244 or send us an email at support@gotcare.ca.

Are your support workers vetted or supervised?

Our team shortlists the best support workers based on the information from the care request. Clients are responsible for reviewing the criminal record check provided, verifying information provided by, and selecting the support worker that they want to work with. We also electronically verify each visit to ensure client and support worker safety.

What’s the difference between a support worker and a PSW?

Our support workers have a variety of backgrounds. Almost 75% of them have a Personal Support Worker (PSW) certificate. They may also be registered as Health Care Aides (HCAs), Registered Nurses, (RNs) or even next door neighbours with no formal training but have a caring spirit and capacity to offer their community.

Do you have support workers with cars?

Yes, many of our support workers are willing to drive your client to take them to appointments, complete errands, or accompany them for community outings.

How much do you charge?

We bill $30.00 to $35 per hour, based on the location, quantum, and complexity of care. We also bill $0.55 per km for care-related travel. (e.g. taking the client to an appointment).

What is your minimum shift?

At Gotcare, we believe in the importance of making home care a viable career for support workers. As a result, we require a minimum of 2 hours per shift.

What if I want a different support worker?

In the event that your client no longer wants to work with the support worker they initially chose, one of our Care Experts will assist your client in finding someone that’s better suited for their needs. To reduce the likelihood of this, we recommend that your client meets each support worker in-person before selecting who they want to work with.

I need someone right away. Can I get a support worker
tomorrow?

In some cases, we can provide a support worker on a last minute notice. This depends on the availability of the support networks in your client’s community. Please keep in mind that the normal process of matching a client to a support worker typically takes 2-3 business days.