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Gotcare

Accident & Injury Recovery

Recovery shouldn't be slowed down by process delays or rigid care plans. Gotcare gets support in place within hours — then adjusts in real time as needs change.

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Caregiver assisting a person in a wheelchair at a grocery store

How it works

Illustration showing how Gotcare helps find care, match providers, and track funding

Fast intake

We review care needs immediately, co-designing care plans with clients and families.

Care within hours

Clients are matched to a hyperlocal care worker, typically within a 15 minute walk or drive.

Flexible support

Clients self-schedule home visits within the pre-approved care budget.

Real-time updates

Case managers and insurers receive real-time recovery insights and budget utilization trends.

Why this works

Faster starts

Average response time of 30 minutes (within business hours)

Fewer setbacks

Early intervention prevents setbacks and functional decline.

94% client satisfaction

Trusted by families across Canada.

Person resting an injured leg on a pillow with crutches nearby
Caregiver providing shoulder support to an older adult

What we support

  • MVA claims
  • MSK injuries
  • Workplace injuries
  • ADLs and mobility support
  • Post-surgical recovery

Powered by a national care network of over 30,000+ providers

  • Developmental support workers
  • Nursing
  • Social service workers
  • In-home respite
  • Community support workers
  • Community access and recreation
  • Personal support workers

Trusted across Canada

  • Intact Insurance logo
  • Desjardins logo
  • TD Insurance logo
  • CAA logo
  • WSIB Ontario logo
  • WorkSafeBC logo
Portrait-style case study image for accident and injury recovery support

Recover faster with Gotcare

RJ, a 63-year-old man living with a long-standing spinal cord injury, experienced a second accident that led to multiple fractures and a prolonged hospital stay. Although medically stable, he developed pressure sores and growing anxiety about returning home.

The challenge wasn't just physical recovery — it was safely re-establishing routines and confidence in a home environment.

Gotcare support was structured to extend beyond traditional visits. In-person care was combined with virtual clinical guidance to reinforce pressure relief routines, safe mobility practices, and adherence to medication and exercise plans. Daily prompts, home monitoring, and real-time communication allowed subtle changes—such as reduced activity or discomfort—to be identified early and addressed before they worsened.

As routines became more stable, RJ was able to transition home with greater confidence, supported by a care environment that reflected how he actually lived.

The result: a safer transition home, more consistent adherence to care routines, and a clearer path back to independence.

FAQs

Can't find the answer you're looking for? Please chat with our friendly team.

A care manager will review your request and typically contact you within 30 minutes during business hours. They'll take the time to understand and get to know the person's injuries, recovery goals, daily challenges, insurance coverage, and the type of support you need at home. Your care plan is developed based on documents such as an Occupational Therapist's Form 1, or a personal care assessment if you are in BC. Once we understand the person's needs clearly, we will match them with the best possible care worker.