Reimagining Health Services in the Home.

We’re a social enterprise improving health outcomes by prioritizing personalized, efficient, and timely care delivery.

Tailored care for everyone, everywhere

Home Care for Individuals

For health professionals and families looking for a qualified care worker to deliver personalized care.

We build trusting and long-lasting relationships with your client’s care worker to achieve optimal health outcomes and consistent care. Assisted by our patented algorithms, our Care Expert team matches clients with the most qualified worker for them, often within a 5-minute walk or drive of where care is needed. Don’t take our word for it, read what our clients have to say.

Community Health Monitoring

For health organizations looking for innovative health monitoring solutions for older adults and people living with multiple chronic conditions.

Free up hospital and primary care resources, and monitor the state of health across your region, by allowing clients to receive support at home through a combination of in-home visits, health monitoring, virtual care, and ongoing interventions addressing social isolation.

Data and Analytics Platform

For care funders and health professionals who monitor recovery and health status for their clients.

Make informed decisions on clients in real-time by monitoring key metrics ranging from biometrics to changes in mobility, cognition, and mental health. Split and analyze data from a catchment level or based on health conditions.

What people say about Gotcare

Gotcare is just what the home care system has needed for a long time. I am ever thankful for them, thank you.

-- CLIENT

A great continuing experience.
Fantastic customer service and very thoughtful of workers’ needs.

-- CARE WORKER

Everyone I have spoken to or met through Gotcare has changed our lives and we appreciate that more than you know.

-- CLIENT FAMILY MEMBER

Got Questions?

We’ve got answers.

+1 (888) 819-1244

support@gotcare.ca

Got Questions? We’ve got answers.

If you don’t see your answer here, please call us at
+1 (888) 819-1244 or send us an email at support@gotcare.ca.

Are your support workers vetted or supervised?

Our team shortlists the best support workers based on the information from the care request. We vet our care workers by collecting important documents such as police checks and vaccination receipts. We also ask that our clients do a visual scan of these documents while meeting with our care workers. Each visit is electronically verified to ensure client and support worker safety.

What’s the difference between a support worker and a PSW?

Our support workers have a variety of backgrounds. Almost 75% of them have a Personal Support Worker (PSW) certificate. They may also be registered as Health Care Aides (HCAs), Registered Nurses, (RNs) or even next door neighbours with no formal training but have a caring spirit and capacity to offer their community.

Do you have support workers with cars?

Yes, many of our support workers are willing to drive your client to take them to appointments, complete errands, or accompany them for community outings.

How much do you charge?

We bill $33.00 to $35 per hour, based on the location, quantum, and complexity of care. We also bill $0.55 per km for care-related travel. (e.g. taking the client to an appointment).

What is your minimum shift?

At Gotcare, we believe in the importance of making home care a viable career for support workers. As a result, we require a minimum of 2 hours per shift.

What if I want a different support worker?

In the event that your client no longer wants to work with the support worker they initially chose, one of our Care Experts will assist your client in finding someone that’s better suited for their needs. To reduce the likelihood of this, we recommend that your client meets each support worker in-person before selecting who they want to work with.

I need someone right away. Can I get a support worker tomorrow?

In some cases, we can provide a support worker on a last minute notice. This depends on the availability of the support networks in your client’s community. Please keep in mind that the normal process of matching a client to a support worker typically takes 2-3 business days.