About This Site
This page shows the current status of Gotcare products and services. We update it when we're aware of an issue affecting the people who rely on us. If you're experiencing a problem that isn't listed here, please contact us.
Last updated
| Service | Status |
|---|---|
| Websitegotcare.ca, including care requests and registration. | Operational |
| Care DashboardWhere care teams and coordinators manage care. | Operational |
| Patient Tablet AppThe in-home tablet used by patients and care workers. | Operational |
| API & IntegrationsThe service our apps and partner integrations run on. | Operational |
| Sign-in & AccountsLogging in and managing your account. | Operational |
What do these statuses mean?
- OperationalRunning normally.
- Degraded PerformanceAvailable, but slower or less reliable than usual.
- Partial OutageSome features are unavailable.
- Major OutageUnavailable for most or all users.
- MaintenanceTemporarily offline for planned maintenance.
Uptime over the last 90 days
- Website100% uptime
No disruptions recorded across 90 days.
- Care Dashboard100% uptime
No disruptions recorded across 90 days.
- Patient Tablet App100% uptime
No disruptions recorded across 90 days.
- API & Integrations100% uptime
No disruptions recorded across 90 days.
- Sign-in & Accounts100% uptime
No disruptions recorded across 90 days.
Past incidents
No incidents reported in the last 90 days.