Before the pandemic, most home care providers could fulfil 95% of the care requests they received. As of the end of 2021, that number has dropped to between 40 and 60%, depending on where you live.
At the same time, more people than ever are starting to ask the important question of, why don’t we have equitable access to care? What outdated narratives do we need to let go of in order to create space for a better future for both patients and care workers? How do we become the leaders that we are seeking to follow?
This year, I am so proud of how our Gotcare team and community has come together: co-creating creative solutions to get patients through numerous lockdowns and variants.
Thanks to the support of new and existing patients, family caregivers, care aides, care referrers, investors, and partners, we’ve been able to help more people in Canada and increase home care aide wages more than ever before. You’ve given us the courage to step more boldly into our mission. For example, in 2021, we decided to increase our care aide pay rate to a minimum contracted rate of $23/hr.
Nearly half of the people who utilised Gotcare’s services in 2021 responded to our impact survey, which formed the foundation for this report. We are blown away by the volume of submissions and stories we received.
As we transform ourselves and our industry by collectively stepping into our greatest selves, we are so grateful for your contribution, commitment, and support throughout such a trying year.