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+1 (888) 819-1244
Making home care
a viable career.
Making home care
a viable career.
Gotcare is a home care platform that empowers Canadians to select their care worker and determine the care schedule. We’ll take the work out of finding local care opportunities.
Be in control of your own schedule
Finally, you can be in control of your own work schedule. Whether you prefer mornings, afternoons, evenings or weekends - we’ll match you with clients with similar preferences.
Spend less time on the road
Through our location-based technology, we significantly reduce travel time between care appointments. We know you’re busy, so it’s important to find you work in your own neighbourhood.
We charge clients less and pay you more
Finally, you can be in control of your own work schedule. Whether you prefer mornings, afternoons, evenings or weekends - we’ll match you with clients with similar preferences
Be in control of your own schedule
Finally, you can be in control of your own work schedule. Whether you prefer mornings, afternoons, evenings or weekends - we’ll match you with clients with similar preferences.
Spend less time on the road
Through our location-based technology, we significantly reduce travel time between care appointments. We know you’re busy, so it’s important to find you work in your own neighbourhood.
We charge clients less and pay you more
Finally, you can be in control of your own work schedule. Whether you prefer mornings, afternoons, evenings or weekends - we’ll match you with clients with similar preferences
We know that these are the pieces that make all the difference. But don’t take it from us, here’s what our clients have to say:
Gotcare went out of their way to find us someone with our rather difficult needs from their sizeable database
They're attentive and quick, informative and helpful... i would recommend anyone to Gotcare
Their procedures are so much less complicated than the regular agencies out there.
Your safety is our #1 priority as we work to overcome COVID-19 together
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I am so impressed with Gotcare. They strive to ensure quality care customized to suit the needs of the client, yet also make the workplace a great company to work for. Hence a happy, productive, caring PSW and a happy, well-attended client.
Gotcare is just what the home care system has needed for a long time. I am ever thankful for them, thank you.
This new approach makes things a lot easier. The PSW's are great and are not job hunting for something else. Gotcare's response time is excellent and the quality of the care is unmatched by any other company.
Gotcare went out of their way to find us someone with our rather difficult needs from their sizeable database.
They're attentive and quick, informative and helpful... I would recommend anyone to Gotcare.
Their procedures are so much less complicated than regular agencies out there.
Got Questions? We’ve got answers.
If you don’t see your answer here, please call us at
+1 (888) 819-1244 or send us an email at support@gotcare.ca.
Are your support workers vetted or supervised?
Our team shortlists the best support workers based on the information from the care request. Clients are responsible for reviewing the criminal record check provided, verifying information provided by, and selecting the support worker that they want to work with. We also electronically verify each visit to ensure client and support worker safety.
What’s the difference between a support worker and a PSW?
Our support workers have a variety of backgrounds. Almost 75% of them have a Personal Support Worker (PSW) certificate. They may also be registered as Health Care Aides (HCAs), Registered Nurses, (RNs) or even next door neighbours with no formal training but have a caring spirit and capacity to offer their community.
Do you have support workers with cars?
Yes, many of our support workers are willing to drive your client to take them to appointments, complete errands, or accompany them for community outings.
How much do you charge?
We bill $30.00 to $35 per hour, based on the location, quantum, and complexity of care. We also bill $0.55 per km for care-related travel. (e.g. taking the client to an appointment).
What is your minimum shift?
At Gotcare, we believe in the importance of making home care a viable career for support workers. As a result, we require a minimum of 2 hours per shift.
What if I want a different support worker?
In the event that your client no longer wants to work with the support worker they initially chose, one of our Care Experts will assist your client in finding someone that’s better suited for their needs. To reduce the likelihood of this, we recommend that your client meets each support worker in-person before selecting who they want to work with.
I need someone right away. Can I get a support worker
tomorrow?
In some cases, we can provide a support worker on a last minute notice. This depends on the availability of the support networks in your client’s community. Please keep in mind that the normal process of matching a client to a support worker typically takes 2-3 business days.